Terms of Use
Last updated: September 2026
1. About Planet Rooftop
These Terms of Use govern the use of the website Planet Rooftop, available at:
https://planetrooftop.com
Planet Rooftop is operated by:
Hagmann Media
Owner: Klaus Hagmann
Spitalgasse 28
3011 Bern
Switzerland
Email: info@planetrooftop.com
“Planet Rooftop” is the name of the website, platform and related services operated by Hagmann Media and is not a separate legal entity.
By accessing or using Planet Rooftop, submitting content or information to us, or using services offered through Planet Rooftop, you agree to these Terms of Use to the extent applicable to you.
If you do not agree with these Terms of Use, you should not use the website or submit content to Planet Rooftop.
2. Purpose of Planet Rooftop
Planet Rooftop is an online discovery and information platform focusing on rooftop bars, restaurants, hotels, lounges, terraces and related venues worldwide.
The website may provide, among other things:
* venue listings;
* editorial descriptions;
* photographs;
* maps;
* addresses and contact information;
* links to venue websites;
* links to social media profiles;
* information about opening hours;
* venue characteristics and facilities;
* destination and city information;
* recommendations and editorial selections;
* free basic listings;
* featured listings;
* sponsored listings;
* advertising; and
* other promotional or commercial content.
Planet Rooftop is primarily an information and discovery platform.
Unless expressly stated otherwise, Hagmann Media does not operate the venues listed on Planet Rooftop and is not responsible for services provided by those venues.
3. No Guarantee of Venue Information
We make reasonable efforts to provide useful and accurate information.
However, venue information may originate from:
* venue owners or operators;
* venue employees;
* agencies;
* publicly available information;
* venue websites;
* social media;
* third-party sources;
* user or partner submissions; or
* our own editorial research.
Venue information may change without notice.
We therefore do not guarantee that information published on Planet Rooftop is always accurate, complete or current.
This includes, without limitation:
* opening hours;
* seasonal opening periods;
* prices;
* menus;
* drinks or food offerings;
* addresses;
* telephone numbers;
* website addresses;
* social media links;
* reservation information;
* dress codes;
* age restrictions;
* accessibility;
* entry requirements;
* availability;
* events;
* facilities;
* views;
* services; or
* other venue characteristics.
Users should verify important information directly with the relevant venue before travelling, making a reservation, purchasing services or otherwise relying on information published on Planet Rooftop.
4. Independent Venues
Venues listed on Planet Rooftop are generally independent third-party businesses.
Unless expressly stated otherwise:
* Planet Rooftop does not own or operate the listed venues;
* Hagmann Media does not act as the venue's agent;
* a venue does not act as an agent of Hagmann Media;
* Hagmann Media is not a party to reservations or transactions between users and venues; and
* Hagmann Media is not responsible for the performance of services provided by a venue.
Any reservation, purchase, visit or other interaction with a venue is generally a direct relationship between the user and the respective venue or service provider.
5. Free Basic Listings
Planet Rooftop may create and publish basic listings for relevant venues.
A basic listing may be created:
* following a submission by a venue;
* following a submission by another person;
* through our own research;
* using publicly available information; or
* through another legitimate source of venue information.
There is generally no charge for a standard basic listing unless expressly agreed otherwise.
Planet Rooftop does not guarantee:
* that every submitted venue will be listed;
* that a listing will remain published indefinitely;
* any particular position in search results or category pages;
* any particular amount of traffic or exposure;
* any number of website visits, enquiries or customers; or
* any specific commercial result.
Hagmann Media retains editorial discretion over which venues are included on Planet Rooftop.
6. Venue Submissions
Venue owners, operators, managers, employees, agencies and other authorised persons may submit a rooftop venue for consideration.
By submitting information to Planet Rooftop, you confirm that, to the best of your knowledge:
* the information provided is accurate;
* you are entitled to provide the information;
* the submission does not intentionally mislead Planet Rooftop or its users;
* the content does not infringe third-party rights; and
* any photographs or other materials submitted may lawfully be provided to us.
Submitting a venue does not guarantee publication.
Planet Rooftop may:
* accept or reject a submission;
* edit submitted text;
* correct formatting or factual details;
* shorten or reorganise descriptions;
* classify the venue;
* select photographs;
* supplement information through additional research; or
* decline to publish submitted information.
We may contact the person making the submission if clarification or additional information is required.
7. Submitted Photographs, Text and Other Content
If you submit photographs, descriptions, logos, videos or other materials to Planet Rooftop, you retain any ownership rights that you hold in those materials.
However, by submitting such materials to us for publication or promotion, you grant Hagmann Media a non-exclusive, worldwide, royalty-free licence to use the submitted materials for purposes connected with Planet Rooftop.
This licence may include the right to:
* reproduce the material;
* display it on Planet Rooftop;
* resize or crop images;
* make reasonable technical adjustments;
* include material in venue listings;
* use material in editorial features;
* use material on Planet Rooftop social media channels;
* use material to promote Planet Rooftop or the relevant venue; and
* store and reproduce material as reasonably necessary for these purposes.
This licence does not transfer ownership of the submitted material to Hagmann Media.
Unless separately agreed, Hagmann Media does not obtain an exclusive right to submitted materials.
8. Your Responsibility for Submitted Content
By submitting photographs, text, logos or other materials, you represent that you either:
* own the relevant rights; or
* have sufficient permission or authority from the rights holder to provide the materials and allow Planet Rooftop to use them as described in these Terms.
You must not knowingly submit material that:
* infringes copyright;
* infringes trademark rights;
* violates privacy or personality rights;
* is defamatory;
* is unlawful;
* contains malicious code;
* is intentionally misleading; or
* otherwise violates third-party rights.
If you submit photographs containing identifiable persons, you are responsible for ensuring that any permissions required for the intended use have been obtained.
Hagmann Media is not required to independently verify ownership or licensing rights for every item submitted to us.
9. Copyright Complaints and Removal Requests
If you believe that content published on Planet Rooftop infringes your copyright, trademark, privacy rights or other legal rights, please contact:
info@planetrooftop.com
Please provide sufficient information for us to identify:
* the relevant content;
* the affected page or venue;
* the nature of your rights;
* why you believe the content should be removed or changed; and
* your contact details.
We may request additional information before acting on a request.
Where appropriate, Planet Rooftop may remove, replace, restrict or investigate disputed content.
10. Requests to Update or Remove Venue Information
Venue owners or authorised representatives may contact Planet Rooftop to request corrections or updates to venue information.
We welcome reasonable corrections where information is outdated or inaccurate.
However, submission of a correction or removal request does not automatically require Hagmann Media to remove an entire venue listing.
Planet Rooftop is an independent editorial and information platform and may publish factual information about publicly accessible businesses where legally permitted.
We reserve the right to evaluate update and removal requests individually.
11. Featured Listings and Sponsored Listings
Planet Rooftop may offer paid promotional options including:
* featured listings;
* sponsored listings;
* promoted placements;
* enhanced venue profiles;
* advertising;
* special campaigns; and
* other promotional services.
The exact content, duration, placement and price of a paid service will be specified in the relevant offer, order confirmation, invoice, booking page or separate agreement.
A paid listing may provide additional visibility but does not guarantee:
* a particular number of impressions;
* a particular number of clicks;
* bookings;
* revenue;
* customers;
* search engine rankings;
* social media reach; or
* any other specific commercial result,
unless expressly guaranteed in writing as part of the relevant service.
12. Sponsored Content and Editorial Independence
Payment for a featured or sponsored placement does not automatically entitle a venue to positive editorial coverage.
Planet Rooftop seeks to distinguish commercial promotion from independent editorial content where appropriate.
Hagmann Media retains editorial control over Planet Rooftop, including the presentation and organisation of the website.
We may identify commercial placements using labels such as:
* Sponsored;
* Featured;
* Promoted;
* Advertisement;
* Partner; or
* another reasonably clear designation.
The exact label may depend on the context and format of the placement.
13. Advertising Content
Advertisers and commercial partners are responsible for ensuring that materials supplied for advertising or promotional purposes are:
* accurate;
* lawful;
* not misleading;
* not deceptive;
* not defamatory;
* compliant with applicable advertising rules; and
* authorised for use.
Planet Rooftop may reject or remove advertisements or promotional materials that we consider inappropriate, misleading, technically harmful or inconsistent with the website.
14. Prices and Commercial Offers
Prices for featured listings, advertising and other commercial services may vary according to factors such as:
* placement;
* duration;
* location;
* campaign format;
* amount of content;
* visibility;
* scope of services; or
* individually agreed conditions.
The applicable price and service scope will be stated in the relevant offer, booking process, invoice or order confirmation.
Unless expressly stated otherwise, prices, taxes and any additional charges applicable to a commercial service will be communicated before the relevant agreement is concluded.
Where applicable, mandatory taxes or charges will be treated in accordance with applicable law.
15. Formation of Commercial Agreements
A request for information, advertising enquiry or submission of a venue does not by itself create a paid contract.
A commercial agreement is normally formed when:
* Hagmann Media accepts an order;
* the customer accepts a written offer;
* the customer completes an applicable booking process;
* Hagmann Media issues and the customer accepts an order confirmation; or
* the parties otherwise agree on the relevant commercial service.
Individual offers, order confirmations or written agreements may contain additional or different conditions.
Where there is a conflict between these general Terms of Use and a specific written commercial agreement, the specific commercial agreement will normally take precedence with respect to the relevant service.
16. Payment
Where payment is required, the applicable payment terms will be stated in the relevant offer, invoice, checkout process or order confirmation.
Unless otherwise agreed, customers are responsible for ensuring payment within the stated payment period.
Planet Rooftop may delay, suspend or discontinue paid promotional services where an invoice remains unpaid after its due date, subject to applicable law and any applicable agreement.
Any third-party payment provider used to process payments may apply its own terms and privacy policy.
17. Duration, Renewal and Cancellation of Paid Services
The duration of a featured listing, sponsored listing, advertisement or other paid service will be stated when the service is ordered.
Unless expressly agreed otherwise, a fixed-term promotional placement ends at the conclusion of the agreed period.
A service will not automatically renew unless automatic renewal has been expressly communicated and agreed.
Any cancellation rights, notice periods, refund arrangements or special campaign conditions applicable to a paid service will be specified in the relevant offer, booking confirmation or separate agreement.
18. Refunds
Payments for advertising, featured listings or other promotional services are generally associated with reserved advertising space, publication periods or work performed by Hagmann Media.
Unless otherwise agreed or required by applicable law, fees already paid are not automatically refundable after the agreed service has commenced.
If Planet Rooftop is unable to provide a paid service substantially as agreed, we may, depending on the circumstances:
* extend the campaign;
* provide a replacement placement;
* provide a reasonable credit;
* issue a partial refund; or
* issue a full refund.
Any mandatory statutory rights remain unaffected.
19. Removal or Suspension of Paid Content
Planet Rooftop may refuse, suspend or remove paid or sponsored content where reasonably necessary, including where:
* the content is unlawful;
* the content infringes third-party rights;
* information provided is materially misleading;
* payment has not been made;
* the advertised venue or service no longer exists;
* the content contains harmful software or links;
* continued publication may expose Planet Rooftop to legal or security risks; or
* the customer materially breaches the applicable agreement.
Where reasonably possible, we may give the customer an opportunity to correct the issue before permanently removing paid content.
20. External Links
Planet Rooftop contains links to external websites and third-party services.
External links are provided for information and convenience.
Hagmann Media does not control third-party websites and cannot continuously verify that external links remain correct, safe or unchanged.
In particular, an external website or domain may:
* cease to exist;
* change ownership;
* change its content;
* redirect visitors elsewhere;
* become compromised;
* become malicious; or
* contain malware, viruses, phishing pages or other harmful content after a link has been added to Planet Rooftop.
Hagmann Media has no control over such subsequent changes.
To the extent permitted by applicable law, Hagmann Media accepts no liability for damage or loss resulting from the use of external websites or from changes to an external link occurring outside our control.
Users access external websites at their own discretion.
If you discover a broken, incorrect, suspicious or malicious link on Planet Rooftop, please notify us at:
info@planetrooftop.com
21. Maps and Location Information
Planet Rooftop may provide maps and geographical information to help users locate venues.
Map data may be based on OpenStreetMap or other third-party geographical services.
Map positions, addresses and geographical information may contain errors or become outdated.
Users should not rely solely on Planet Rooftop maps for navigation or safety-critical purposes.
22. Intellectual Property of Planet Rooftop
Unless otherwise indicated, the original content and structure of Planet Rooftop, including:
* original written content;
* editorial descriptions;
* compilations;
* page layouts;
* graphics;
* branding;
* database organisation;
* categorisation; and
* other original materials
are owned by or licensed to Hagmann Media and are protected by applicable intellectual property laws.
Third-party photographs, trademarks, logos and other materials remain the property of their respective rights holders.
23. Permitted Use
Planet Rooftop is provided primarily for personal, informational and legitimate business use.
You may access, view and share links to publicly available Planet Rooftop pages.
Unless you have our prior written permission or applicable law expressly permits it, you must not:
* systematically copy Planet Rooftop content;
* republish substantial portions of the website;
* reproduce our database or substantial parts of it;
* use automated systems to extract large amounts of content;
* scrape the website in a manner that places unreasonable load on our systems;
* present Planet Rooftop content as your own;
* remove copyright or attribution notices;
* commercially resell Planet Rooftop content;
* circumvent technical security measures; or
* use Planet Rooftop for unlawful purposes.
24. Automated Access and Scraping
Automated access to Planet Rooftop may be restricted where it:
* places excessive load on the website;
* interferes with website operation;
* is used to systematically reproduce our database;
* circumvents technical restrictions;
* creates security risks; or
* otherwise materially interferes with the service.
Search engines and other legitimate services may access publicly available content in accordance with reasonable technical standards and instructions made available by Planet Rooftop.
We reserve the right to restrict automated access where reasonably necessary to protect our infrastructure, content or legitimate interests.
25. Prohibited Conduct
Users must not use Planet Rooftop to:
* violate applicable law;
* infringe third-party rights;
* transmit malware or malicious code;
* attempt unauthorised access to systems or data;
* interfere with website security;
* submit deliberately false information;
* impersonate another person or business;
* use the website for fraud or deception;
* send unsolicited mass communications; or
* misuse the website in a manner that may damage Planet Rooftop, Hagmann Media or other users.
26. Website Availability
We aim to keep Planet Rooftop available and functional but cannot guarantee uninterrupted availability.
The website may temporarily be unavailable due to:
* maintenance;
* upgrades;
* hosting problems;
* software errors;
* security incidents;
* third-party service failures;
* network problems; or
* events outside our reasonable control.
Hagmann Media may modify, suspend or discontinue website functionality where reasonably necessary.
27. Liability
Planet Rooftop is provided primarily as an informational and discovery service.
To the extent permitted by applicable law, Hagmann Media does not accept liability for loss or damage arising from:
* inaccurate or outdated venue information;
* reliance on information published on Planet Rooftop;
* decisions made on the basis of Planet Rooftop content;
* venue closures or changes;
* reservations made with third parties;
* services provided by listed venues;
* external websites;
* changed or malicious external links;
* viruses, malware or malicious third-party content;
* third-party platforms or services;
* interruptions to website availability;
* technical errors; or
* circumstances outside the reasonable control of Hagmann Media.
Hagmann Media does not guarantee that use of Planet Rooftop will result in any particular commercial, travel or hospitality outcome.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
28. Indemnification for Submitted or Commercial Content
To the extent permitted by applicable law, persons or businesses that submit content or advertising materials are responsible for claims arising from materials they supplied where such claims result from their infringement of third-party rights, unlawful content or materially false representations regarding their authority to provide the material.
This provision does not apply to the extent that the relevant claim was caused by Hagmann Media's own unlawful conduct.
29. Privacy
Our processing of personal data is described in our Privacy Policy.
Information regarding cookies and similar technologies is provided in our Cookie Policy.
By using Planet Rooftop, you acknowledge that personal data may be processed as described in those policies, subject to applicable data protection law.
30. Changes to Planet Rooftop
Planet Rooftop is continuously developed.
We may change:
* website functionality;
* categories;
* layouts;
* editorial formats;
* listing structures;
* promotional products;
* features;
* technical infrastructure; or
* other aspects of the website.
We do not guarantee that a particular free feature or presentation format will remain available indefinitely.
Changes affecting an already agreed paid service will be handled in accordance with the applicable agreement.
31. Changes to These Terms
We may update these Terms of Use from time to time.
Changes may be made to reflect:
* new functionality;
* new commercial services;
* legal developments;
* security requirements;
* changes to our business; or
* changes to third-party services.
The current version will be published on Planet Rooftop with the applicable update date.
Material changes affecting an existing paid contractual relationship will apply subject to applicable law and any specific agreement with the customer.
32. Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
The invalid or unenforceable provision will be interpreted or replaced, where possible, in a manner that most closely reflects its intended purpose while remaining legally valid.
33. No Waiver
If Hagmann Media does not immediately enforce a provision of these Terms, this does not mean that Hagmann Media has waived the right to enforce that provision later.
34. Applicable Law
These Terms and the operation of Planet Rooftop are governed by Swiss law, subject to mandatory legal provisions that may apply in another jurisdiction.
Nothing in these Terms deprives consumers or other protected persons of rights that cannot legally be excluded by contractual agreement.
35. Dispute Resolution and Jurisdiction
The parties should, where appropriate, first attempt to resolve disputes directly and in good faith.
For commercial relationships with businesses, the competent courts at the registered place of business of Hagmann Media in Bern, Switzerland, shall have jurisdiction to the extent legally permitted, unless otherwise agreed in writing.
Mandatory jurisdiction rules, including mandatory rules applicable to consumers, remain unaffected.
36. Contact
For questions regarding these Terms of Use, venue listings, copyright matters or commercial services, please contact:
Hagmann Media
Klaus Hagmann
Spitalgasse 28
3011 Bern
Switzerland
Email: info@planetrooftop.com